OnPoint, LLC

The Power of a Good Example

After an argument with a defiant teenager, an exasperated father was heard to say, “He’s not completely worthless – he can always serve as a bad example.” Just for the record, I was not the defiant teenager in question. While this father was able to find some good in a bad example, there is much greater power in a good example, particularly in an agile culture which runs on interpersonal relations rather than formal authority. A project manager who arrives at meetings on time and looks after the best interests of his team members will have greater success in meeting project objectives. A developer who consistently meets commitments and deals well with customers will have her choice of new project assignments. A product owner who publicly praises the accomplishments of the team will receive better response to requested changes.

All these people can wield considerable power in their organizations. Why? The reason is simple. Knowledge workers have a great deal of latitude in their daily work and they will use this latitude to support those who treat them respectfully and get even with tyrants, micro-managers, and political animals.

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OnPoint, LLC